Using the Free TieServer Console iOS App

  1. Open the TieServer Console app and enter the administrator password provided by Tieline to sign in to TieServer, then tap OK.
  2. Tap Users.
  3. Tap the Plus symbol in the top right-hand corner of the screen to add a new user account. Note: if the symbol is greyed out you have reached the limit of your account licenses. Contact Tieline or your favorite dealer to purchase more licenses if required.
  4. Tap User Name to display the onscreen keyboard and add the user name, then tap Done.
  5. Tap Email to display the onscreen keyboard and enter the email address, then tap Back in the top left-hand corner of the screen.
  6. Tap Done in the top right-hand corner of the screen to save user settings and return to the User Accounts screen.

Using the Free TieServer Console Android App

  1. Open the TieServer Console app and enter the administrator password provided by Tieline to sign in to TieServer, then tap OK.
  2. Tap Users.
  3. Tap the Plus symbol in the top right-hand corner of the screen to add a new user account. Note: the symbol is not visible when the account license limit has been reached. Contact Tieline or your favorite dealer to purchase more licenses if required.
  4. Tap User Name to display the onscreen keyboard and add a user name and email address.
  5. Tap the Tick symbol in the top right-hand corner of the screen to save the new user account.

Important Notes: 

  • To simplify user account configuration we recommend adding all codecs and share servers into Report-IT prior to creating accounts.
  • Once you have created a user account you can adjust individual user settings. Tap Users > Select a user account > Tap to adjust settings.
  • The default user account password when you first create a user account is password.
  • Using VIP-Connect, an administrator at the studio can send a personalized URL using SMS, email or other electronic form, which a user can click to automatically and securely log in and launch the Report-IT application. This can only be configured using the PC/Mac version of the TieServer Console.
  • User accounts cannot be reconfigured if the annual TieServer Console subscription has not been paid.