The TieServer Console administrator’s password can be changed by going to www.tieserver.com and entering the administrator’s User ID.

  1. Select “I forgot my password”.
  2. An e-mail will be sent to the administrator’s e-mail address that is on file, then simply follow the instructions.

Java Issues?

If you are having difficulty with Java:

  1. Select the “Try Webstart Version” link to download “tieserver.jnlp”.
  2. Click to launch “tieserver.jnlp”.
  3. Your computer will need the latest version of Java for this to work.