Most modern browsers do not support the java plugin anymore. A new HTML5 version of the TieServer Console is in the test phase currently, and in the meantime we have provided a self contained application version of the website.
When you land on the login page for TieServer, do not login. Instead press on the link under the login credentials that is labelled "Try Webstart Version". See the screenshot below.
This will download a tieserver.jnlp file. If you have java installed outside of the browser, you should be able to double-click on this downloaded file and it will allow you to log in and use the TieServer Console.
Alternatively, you can also just use the TieServer Console App on a smartphone or iPad that can be downloaded for free from either the Apple App Store or Google Play.
