When you load a multistream answering program enabled for Tielink connections it must be locked in the codec so it cannot be unloaded by the first incoming call. TieLink may only show one available answering stream if a multistream program is not locked in the codec.To lock a program in the answering codec:

  1. Open the HTML5 Toolbox Web-GUI and click Settings at the top of the screen, then click Options to display the Options panel.
  2. Select System and click Edit.
  3. Click the Lock Loaded User Program check-box to lock or unlock a user program in the codec, then click Save.