Cloud Codec Controller
No the Private Network version of the CCC is used over a local area network and doesn’t require internet access. Tieline will supply a standalone license fi...
Fri, 10 Dec, 2021 at 10:47 AM
System Pre-requisites The Cloud Codec Controller is compatible with Windows 7, 8, 8.1, 10 and Mac® Yosemite 10.10 or later operating systems. Also please n...
Fri, 10 Dec, 2021 at 10:48 AM
DNS and the Cloud Codec Controller (CCC) If a codec has a statically configured IP address, ensure that the DNS Server settings are also configured. This ...
Fri, 10 Dec, 2021 at 10:48 AM
Floating Codec Client Licenses are allocated to a codec using the Network View tab within the Cloud Codec Controller. A license is occupied when a codec’s ...
Fri, 10 Dec, 2021 at 10:49 AM
For codecs to be visible in the CCC over the public internet they need to be enabled for CCC management. This can be done as follows: In the G5 (Genie, M...
Fri, 10 Dec, 2021 at 10:49 AM
This is to save on data use. By nature the CCC needs to send and receive data between codecs continually to update information displayed. If the CCC is left...
Wed, 8 Dec, 2021 at 8:09 AM
In some situations it is necessary to refresh, reload or clear the cache in the Codec Viewer. For example, this is recommended after a firmware upgrade. If...
Fri, 10 Dec, 2021 at 10:49 AM
If your Gateway codec is not showing up in your Cloud Codec Controller account please re-run of the installer.
Fri, 10 Dec, 2021 at 10:50 AM
Please ensure that you have version 3.2.0.0 or higher installed.
Fri, 10 Dec, 2021 at 10:50 AM
Two sets of domains are used by Tielink, Report-IT and Cloud Codec Controller (CCC). They will attempt to resolve using the first subdomain, then use others...
Mon, 14 Mar, 2022 at 11:37 AM