Cloud Codec Controller

Cloud Codec Controller: Do I need a TieServer Domain to use the Private Network version?
No the Private Network version of the CCC is used over a local area network and doesn’t require internet access. Tieline will supply a standalone license fi...
Fri, 10 Dec, 2021 at 10:47 AM
Cloud Codec Controller: System, network and codec pre-requisites for Installation
System Pre-requisites The Cloud Codec Controller is compatible with Windows 7, 8, 8.1, 10 and Mac® Yosemite 10.10 or later operating systems. Also please n...
Fri, 10 Dec, 2021 at 10:48 AM
Cloud Codec Controller: Configuring codec DNS settings for the
DNS and the Cloud Codec Controller (CCC) If a codec has a statically configured IP address, ensure that the DNS Server settings are also configured. This ...
Fri, 10 Dec, 2021 at 10:48 AM
Cloud Codec Controller: How to manage floating codec client licenses in the public internet version
Floating Codec Client Licenses are allocated to a codec using the Network View tab within the Cloud Codec Controller. A license is occupied when a codec’s ...
Fri, 10 Dec, 2021 at 10:49 AM
Cloud Codec Controller: Why can't I see some of my codecs in my public internet domain?
For codecs to be visible in the CCC over the public internet they need to be enabled for CCC management. This can be done as follows: In the G5 (Genie, M...
Fri, 10 Dec, 2021 at 10:49 AM
Why does my codec viewer with ToolBox go offline after a period of time?
This is to save on data use. By nature the CCC needs to send and receive data between codecs continually to update information displayed. If the CCC is left...
Wed, 8 Dec, 2021 at 8:09 AM
Cloud Codec Controller: Why does my ToolBox Web-GUI not load properly sometimes?
In some situations it is necessary to refresh, reload or clear the cache in the Codec Viewer. For example, this is recommended after a firmware upgrade. If...
Fri, 10 Dec, 2021 at 10:49 AM
Cloud Codec Controller: Why doesn't my Gateway appear?
If your Gateway codec is not showing up in your Cloud Codec Controller account please re-run of the installer.
Fri, 10 Dec, 2021 at 10:50 AM
Cloud Codec Controller: Why isn't the codec editor/web GUI loading within the Cloud Codec Controller?
Please ensure that you have version 3.2.0.0 or higher  installed.
Fri, 10 Dec, 2021 at 10:50 AM
Cloud Codec Controller / Tielink / Report-IT: What domains are reached by codecs?
Two sets of domains are used by Tielink, Report-IT and Cloud Codec Controller (CCC). They will attempt to resolve using the first subdomain, then use others...
Mon, 14 Mar, 2022 at 11:37 AM